Glossary

The words, without the shrug

Every term the courses use, defined in one line and then in a paragraph. Written to be read out of order.

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Showing 1 of 4 matching “Incident”

Incident

Infrastructure

Something is broken for real users right now.

Stop the impact first, understand it second. "What changed recently" answers most incidents, and rolling back is the cheapest action available.

See also Rollback, Postmortem